Fedex cod fraud victim!?

Hello, I’ve recently read some of the other victims “fedex cod check fraud” and unfortunately a similar event had occur to me a few days ago. I wanted to know from any one or someone who has went through this unfortunate event, did fedex give any reimbursement or did to any resolution with them? This is my first time contacting them and i had the same similar reply just wait and we’ll contact you. Of course I did purchase the insurance for $ 1000, so I was wondering if they would honor it and reimburse it back to me. I’m not familiar with FEDEX at all honestly. If there is any advice or information, I would most greatly appreciate it. Thank You for reading this.